Website Terms & Conditions

1. About These Terms
These Terms and Conditions ("Terms") govern your use of the Coffee4Craig website and services. By using our website, making a donation, or engaging with our services, you agree to these Terms.
Coffee4Craig is a registered charity in England and Wales (Charity Number: 1167146) with our registered address at Unit 5, 153 Great Ducie Street, Manchester M3 1FB.

2. Website Use

2.1 Permitted Use
You may use our website to:

Learn about our charitable work
Make donations
Volunteer with us
Access our services (if eligible)
Share our content (with attribution)

2.2 Prohibited Use
You must not:

Use the website for unlawful purposes
Attempt to gain unauthorised access to our systems
Upload malicious content or viruses
Impersonate Coffee4Craig or our staff
Use automated systems to scrape our content
Interfere with website functionality

2.3 Content Accuracy
We strive to keep information accurate and up-to-date but cannot guarantee complete accuracy. We reserve the right to update content without notice.

3. Donations

3.1 Donation Processing

Donations are processed through secure third-party platforms (TotalGiving, PayPal, Stripe)
All donations are final and non-refundable except in exceptional circumstances
We reserve the right to refuse donations at our discretion
Minimum donation amounts may apply on certain platforms

3.2 Gift Aid

Gift Aid declarations are legally binding
You must be a UK taxpayer paying sufficient tax to cover the Gift Aid claimed
You can cancel Gift Aid declarations by contacting us
We will claim Gift Aid from HMRC on eligible donations

3.3 Use of Donations

Donations support our charitable objectives as outlined in our governing documents
We may use donations for general charitable purposes unless specifically restricted
We comply with all Charity Commission and Fundraising Regulator requirements
Annual reports detail how donations are used

3.4 Fees and Charges

Third-party payment processors may charge fees
These fees are clearly displayed before donation completion
We do not charge additional fees beyond payment processing costs

4. Fundraising Standards
We are registered with the Fundraising Regulator and comply with the Code of Fundraising Practice, including:

Transparent communication about our work
Respectful treatment of all donors
Clear opt-in processes for marketing communications
Prompt handling of complaints and queries

5. Intellectual Property

5.1 Our Content

All website content, including text, images, logos, and design, is owned by Coffee4Craig or used with permission
Content is protected by copyright and trademark laws
You may share our content with attribution but not for commercial purposes

5.2 User Content

Any content you submit (comments, feedback, images) may be used by us for charitable purposes
You retain ownership but grant us a licence to use submitted content
You confirm you have rights to any content you submit

6. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy
We are registered with the ICO and comply with UK GDPR
We use cookies as detailed in our Cookie Policy
You can withdraw consent for data processing at any time

7. Volunteering and Services

7.1 Volunteer Terms

Volunteers must complete our application process
DBS checks and training are required for certain roles
We reserve the right to refuse volunteer applications
Volunteers must comply with our policies and procedures

7.2 Service Users

Services are provided subject to our policies and procedures
We reserve the right to restrict access for safety reasons
Service users must treat staff, volunteers, and other users with respect

8. Third-Party Links

Our website may contain links to external websites
We are not responsible for third-party content or services
External links do not constitute endorsement
Third-party terms and privacy policies apply to their services

9. Limitation of Liability

9.1 Website Availability

We aim for continuous website availability but cannot guarantee uninterrupted service
We are not liable for temporary unavailability or technical issues

9.2 Liability Limits
To the fullest extent permitted by law:

We exclude liability for indirect, consequential, or special damages
Our total liability is limited to the amount of any donation made
Nothing excludes liability for death, personal injury, or fraud

10. Complaints and Disputes

10.1 Complaints Process

Complaints should be sent to [insert contact details]
We will acknowledge complaints within 5 working days
We aim to resolve complaints within 20 working days
Unresolved complaints may be referred to the Fundraising Regulator

10.2 Governing Law

These Terms are governed by English law
Disputes will be subject to the exclusive jurisdiction of English courts

11. Changes to Terms

We may update these Terms periodically
Significant changes will be notified via our website
Continued use of the website constitutes acceptance of updated Terms
Previous versions are available on request

12. Termination
We may suspend or terminate your access to our website if you breach these Terms. Termination does not affect:

Completed donations
Our right to use content you've submitted
Any legal obligations or liabilities

13. General Provisions

13.1 Severability
If any provision of these Terms is invalid, the remaining provisions remain in full effect.

13.2 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Coffee4Craig.

13.3 Contact Information
Coffee4Craig
Unit 5, 153 Great Ducie Street
Manchester M3 1FB
Email: billy@coffee4craig.co.uk
Charity Registration Number: 1167146

Cookie Policy - Coffee4Craig

What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how our website is used.

How We Use Cookies

Essential Cookies
These cookies are necessary for the website to function properly:

Session cookies: Remember your actions during a single browsing session
Security cookies: Protect against fraudulent activity
Donation processing: Enable secure payment processing
These cookies cannot be disabled as they are essential for website functionality.

Analytics Cookies
We use Google Analytics to understand how visitors use our website:

Traffic analysis: Pages visited, time spent, bounce rates
User behaviour: How visitors navigate our site
Performance monitoring: Loading times and technical issues
Data is anonymised and helps us improve our website.

Functional Cookies
These cookies enhance your browsing experience:

Preferences: Remember your language and accessibility settings
Forms: Save partially completed forms
Content personalisation: Show relevant content based on your interests

Marketing Cookies (if applicable)
With your consent, we may use cookies for:

Social media integration: Enable sharing on Facebook, Twitter, etc.
Fundraising campaigns: Track effectiveness of online campaigns
Email marketing: Measure engagement with our communications

Third-Party Cookies
We use services that may set their own cookies:

Google Analytics

Purpose: Website statistics and performance
Data collected: Anonymous usage data
Retention: 26 months
Opt-out: Google Analytics Opt-out Browser Add-on

Payment Processors

TotalGiving, PayPal, Stripe: Essential for donation processing
Purpose: Secure payment handling and fraud prevention
Data: Transaction data only

Social Media Platforms

Facebook, Twitter, Instagram: Social sharing and embedded content
Purpose: Enable social media functionality
Control: Manage through your social media privacy settings

Managing Your Cookie Preferences

Browser Settings
You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie Consent
When you first visit our website, you can:

Accept all cookies: Enable all functionality
Reject non-essential cookies: Only essential cookies will be used
Customise settings: Choose which types of cookies to accept
You can change your preferences at any time using the cookie banner or contacting us.

Impact of Disabling Cookies

Essential Cookies
Disabling essential cookies may result in:

Inability to make donations
Loss of security features
Reduced website functionality

Non-Essential Cookies
Disabling these cookies may result in:

Less personalised experience
Inability to track website improvements
Reduced social media functionality

Cookie Retention

Session cookies: Deleted when you close your browser
Persistent cookies: Remain until expiry date or manual deletion
Analytics cookies: Retained for 26 months
Marketing cookies: Retention varies by service (typically 1–2 years)

Updates to This Policy
We may update this Cookie Policy to reflect:

Changes in technology
Legal requirements
New services or features
Significant changes will be communicated via our website.

Contact Us
For questions about our use of cookies:
Email: billy@coffee4craig.co.uk
Post: Coffee4Craig
Unit 5, 153 Great Ducie Street
Manchester M3 1FB

Useful Links